Privacy Policy
1. Introduction
Welcome to Knox Auctions Ltd (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Data Controller
Knox Auctions Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR). You can contact us at:
- Address: 71-75 Shelton Street WC2H 9JQ
- Email: office@knoxauctions.co.uk
- Phone: 01732 495 470
3. Personal Data We Collect
We may collect and process the following types of personal data:
- Identification Data: Name, gender, date of birth.
- Contact Data: Email address, phone number, postal address.
- Transactional Data: Details about payments to and from you, and other details of products and services you have purchased from us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To Provide and Manage Our Services: Including processing transactions, managing orders, and delivering products and services.
- To Communicate With You: Responding to your inquiries, providing customer support, and sending updates or information related to your account or services.
- To Improve Our Website and Services: Analyzing how you use our website and services to enhance user experience and functionality.
- To Send Marketing Communications: With your consent, sending promotional materials and updates about our products and services.
- To Comply With Legal Obligations: Ensuring compliance with applicable laws and regulations.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given us consent to process your personal data for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your rights and interests.
6. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
- Legal Authorities: To comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of [Your Company/Organization Name], our users, or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The criteria used to determine retention periods include legal obligations, contractual requirements, and operational needs.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
9. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Restriction of Processing: Request restriction of processing under certain conditions.
- Right to Data Portability: Request transfer of your personal data to another organization or to you, under certain conditions.
- Right to Object: Object to processing of your personal data based on legitimate interests or direct marketing purposes.
To exercise any of these rights, please contact us at [Your Contact Email].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.